Shipping policy
Royal Cowgirl Design’s Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 10 business days, unless otherwise discussed.
Shipments and deliveries do not occur on weekends or holidays. If our company is experiencing a high volume of orders, and if you should expect any delays, we will contact you via email to communicate these changes.
Shipping rates and delivery estimates
Customize the following: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Example: FedEx Standard |
3-5 business days |
TBD |
|
Example: FedEx Two Days |
2 business days |
TBD |
|
Example: FedEx Overnight * |
1-2 business days |
TBD |
Customs, duties, and taxes
Royal Cowgirl Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Royal Cowgirl Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
We do not accept returns, and if we do, they will be on a case by case basis. For further information, contact us at lorena@royalcowgirldesigns.com